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Privacy Policy

Last updated: Jan 13, 2026

This Privacy Policy explains how Elevate Financial Group (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit or interact with our website and services (collectively, the “Services”). We are committed to protecting your privacy and handling personal information in a responsible and transparent manner.

By using our Services, you consent to the data practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

a. Personal Information You Provide

This may include:

  • Name

  • Email address

  • Phone number

  • Company name

  • Billing or payment information (if applicable)

  • Any other information you voluntarily submit through forms, bookings, or communications

b. Automatically Collected Information

When you access the Services, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages viewed and actions taken on the site

  • Date and time of visits

  • Referring URLs

This information is collected using cookies and similar tracking technologies.

2. How We Use Your Information

We may use your information to:

  • Provide, operate, and improve our Services

  • Respond to inquiries and communicate with you

  • Process transactions and send related information

  • Schedule appointments or deliver requested services

  • Send marketing or promotional communications (where permitted by law)

  • Analyze usage and performance of the Services

  • Comply with legal and regulatory obligations

3. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to enhance user experience and analyze traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect certain functionality of the Services.

Third-party services such as analytics or advertising platforms may also place cookies on your device in accordance with their own privacy policies.

4. Sharing of Information

We do not sell your personal information. We may share information in the following circumstances:

  • With service providers who assist us in operating the Services (e.g., hosting, analytics, payment processing)

  • To comply with legal obligations or lawful requests

  • To protect our rights, property, or safety, or that of others

  • In connection with a business transaction such as a merger, acquisition, or sale of assets

5. Third-Party Services and Links

The Services may include links to third-party websites or integrations. We are not responsible for the privacy practices or content of third parties. We encourage you to review their privacy policies before providing personal information.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your information

  • Withdraw consent to processing

  • Opt out of marketing communications

To exercise these rights, contact us using the information below.

9. Children’s Privacy

The Services are not intended for individuals under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children.

10. International Data Transfers

Your information may be stored or processed in jurisdictions outside your country of residence. By using the Services, you consent to such transfers in accordance with applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date. Continued use of the Services constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Elevate Financial Group
Email: info@elevate-financial.ca
Address: 2015 Main St #2, Vancouver, BC V5T 3C2